Hydraulische cilinder van een KLAUX.EU klauwbekapbox
Service & Warranty

Extend the Life of Your Hoof Trimming Chute – Klaux.eu Is Here to Support You

A hoof trimming crush is an investment designed to serve you reliably for many years.

At Klaux.eu, our commitment does not end when your equipment is delivered. We support you throughout its lifetime to ensure it continues to deliver the performance, safety and reliability professionals expect, year after year.

Spare parts in stock, technical support, manufacturer maintenance and warranty: our team is here to keep your hoof trimming crush performing at its best for years to come.

Our service

Four key service highlights

Spare parts on stock

Spare parts on stock

DHL Express shipping

DHL Express shipping

Technical support

Technical support

Manufacturer maintenance

Manufacturer maintenance

Smeernippel voor het periodiek smeren van de klauwbekapbox
Spare parts

Need Spare Parts for Maintenance ?

Has a rope worn out ? Did a cow bend a lever ? Has your remote control fallen into the pit ? Don’t worry—we’ll get you back up and running.

We know that downtime means lost productivity. That’s why we keep the most commonly required spare parts in stock and ship them quickly.

We work with DHL, trusted for its reliability and extensive delivery network across Europe.

Bedieningspaneel met start-, stop- en noodstopknop
Support

Technical Support When You Need It

A breakdown does not always require a major repair. In 90% of cases, our technician Misha can assist you remotely with troubleshooting to quickly identify the source of the problem.

This service is available by phone and email in the following languages :

  • English
  • German
  • Dutch
Fixatiebanden en pootsteunen van de klauwbekapbox
Annual service

Annual Service for Hydraulic Hoof Trimming Crushes

Even with regular maintenance, hydraulic oil ages, seals wear out and components are subjected to heavy use. An annual service helps prevent breakdowns before they interrupt your business.

Book an appointment with our workshop. Misha and his team perform a complete service including :

  • General inspection of the equipment
  • Inspection of all crush functions
  • Inspection of the electrical system
  • Inspection of the hydraulic system
  • Hydraulic oil replacement
  • If necessary, flushing the system
  • Oil filter replacement
  • Lubrication of the entire machine, not only the grease nipples
  • Replacement of selected wear parts (ropes, safety pins, protective caps, etc.)
  • Maintenance report
Maintenance tips

Tips to Extend the Life of Your Hoof Trimming Crush

A well-maintained hoof trimming crush remains more reliable, easier to operate and continues to perform efficiently for many years.

A few simple maintenance practices can make all the difference.

Before Each Use

Before Each Use

  • Position the crush on a stable, level surface.
After Each Use

After Each Use

  • Clean the crush thoroughly.
  • Disinfect all areas that come into contact with animals.
Regularly

Regularly

  • Grease or lubricate all moving parts according to the manufacturer’s recommendations.
  • Inspect hydraulic hoses and fittings.
Whenever Wear Is Detected

Whenever Wear Is Detected

  • Replace worn parts promptly to prevent further damage.
Once a Year

Once a Year

  • Schedule a complete service with the Klaux.eu team.
Warranty

Manufacturer’s Warranty

Every Klaux.eu hoof trimming crush is covered by a 12-month manufacturer’s warranty from the date of purchase.

This warranty covers manufacturing defects and material defects. It applies provided that the equipment has been used according to the manufacturer’s recommendations and maintained regularly.

Covered

  • Manufacturing defects
  • Material defects
  • Replacement of approved defective parts

Not Covered

  • Normal wear and tear
  • Improper or negligent use
  • Damage caused by accidents or external factors
  • Unauthorized modifications or repairs
To Keep Your Warranty Valid
  • Have the recommended annual service carried out.
  • Follow the operating and maintenance instructions provided in the user manual.
  • Have repairs performed by a qualified technician.
Contact form

Request Technical Support

    In their words

    How are Klaux.eu hoof trimming chutes serviced?

    Annual maintenance, after-sales service… Benjamin Friederich shares his experience.

    Benjamin Friederich has been a professional hoof trimmer in Moselle, France, for the past 14 years. He purchased a Klaux.eu Titanium Pro hydraulic hoof trimming chute four years ago.

    Like any piece of professional equipment used on a daily basis, regular maintenance is essential to ensure safety, reliability and long service life. Benjamin knows this well and performs the routine maintenance himself: “Once a week, I grease it and carry out a general inspection.” Whenever spare parts are needed, they are shipped by express delivery to minimize downtime.

    The annual service is carried out by appointment at the Klaux.eu workshop. Every spring, Benjamin travels to Born, in the Netherlands, for a complete inspection. “Klaux.eu is only a five-hour drive away.”

    To keep downtime to a minimum, Misha, Klaux.eu’s After-Sales Service Manager, schedules the necessary time and resources to carry out a thorough inspection. This is exactly what Benjamin values: “The team even does more than we ask whenever they notice a potential problem.” He adds: “The Klaux.eu team really listens to us. They pay close attention to what we need.”

    Regular servicing is also an opportunity to detect early signs of wear before they become costly failures. A worn rope, a missing bolt cap or a bent component may seem like minor issues, but they can interrupt a trimming job or accelerate wear on the chute.

    For Benjamin, the value of a hoof trimming chute goes far beyond its design or robustness. What truly makes the difference is the long-term support: fast spare parts availability, responsive after-sales service and the expertise of the Klaux technicians. Professional equipment should also be judged by the quality of the service that comes with it.

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      Contact info

      Phone number

      +31462021112

      Email address

      sales@klaux.eu

      service@klaux.eu

      joris@klaux.eu

      rico@klaux.eu

      Address

      Klaux Hoofcare, Nieuwe weideweg 3, 6121 PD Born